At Modapac we can quote prices of goods FOB factory, Ex Works (EXW), CIF, or DDP and provide our clients with estimated arrival time (ETA) for their orders.
Target arrival dates are calculated by adding the production time and the shipping times. These are usually based on business days and exclude weekend days and holidays. These are only estimates and we assume no responsibility for delays caused by unforeseen or other circumstances beyond our control. Neither us at Modapac, nor our suppliers are liable for any consequences or damages resulting from any delay in delivery.
At Modapac we are committed to estimating shipping fees and tariffs as accurately as possible. However, on some occasions, adjustments to shipping charges and tariffs are necessary as prices and policies can fluctuate. In such an event you will be contacted to be informed and get approval of the additional charges.
Modapac is not liable for issues arising from a sudden change of delivery address, incorrect address, or errors resulting from your company, warehouse, representatives or staff.
Modapac shall not be responsible for failure of orders to complete or delays caused by a Force Majeure that is beyond the control of Modapac. Force Majeure could be an act of war, endemic, pandemic, acts of God, acts of war, sabotage, telecommunication or internet outages, electrical failures, accidents, governmental restrictions, penalties, tariffs, policies or regulations that were not present when the order or agreement between Modapac and the client was placed.
Our policies, detailed in our Vendor Manual, are available for review and approval prior to placing an order.